Privacy Policy for figflows.com

Last Updated: 2025-02-05

1. Introduction

FigFlows (“we,” “us,” or “our”) is committed to protecting the privacy of our users (“you” or “your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website figflows.com (the “Site”). Please read this Privacy Policy carefully. By accessing or using the Site, you agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.   

2. Data Controller

The data controller responsible for your personal data is:

FigFlows Brogatan 31, 903 23, Umeå, Sweden

3. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: contact@figflows.com   

We do not have a designated Data Protection Officer.

4. Information We Collect

We may collect the following personal data from you:

• Contact Information: Name, email address, phone number, company name.
• Communication Data: Any information you provide in messages you send us through our contact forms or via email.

We do not collect any sensitive personal data.

5. How We Collect Your Information

We collect your information when you:

• Fill out contact forms on our Site.
• Contact us directly via email.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Site and hold certain information.   

Here are the types of cookies we might use, depending on your set-up:

• Strictly Necessary Cookies: These cookies are essential for the Site to function properly. They enable you to navigate the Site and use its features.  
   
• Performance Cookies: These cookies collect information about how visitors use the Site, such as which pages are visited most often. They help us improve the performance of the Site.  
   
• Functional Cookies: These cookies allow the Site to remember choices you make (such as your language preference) and provide enhanced, more personal features.   
   
   

You can manage your cookie preferences through our cookie consent mechanism or your browser settings.

7. How We Use Your Information

We use your information for the following purposes:

• To Respond to Your Inquiries: We use your contact information and communication data to respond to your inquiries and provide customer support.
• To Provide and Maintain Our Services: We use your information, specifically your contact data, to manage and administer the services we offer through the Site.
• To Improve Our Website: We use information about how you use our Site, collected via the use of cookies, to improve the performance, functionality, and user experience of the Site.

8. Legal Basis for Processing

We process your personal data based on the following legal bases:

• Consent: When you provide your contact information and message through our contact forms or email, we process this data based on your consent to respond to your inquiry. (Art. 6(1)(a) GDPR)   
   
• Legitimate Interests: We process usage data, collected through cookies, based on our legitimate interests to improve our website’s performance and user experience. (Art. 6(1)(f) GDPR). We will only rely on this legal basis when using non-strictly necessary cookies if you consented to their use through our cookie banner.
• Performance of a Contract: When you use our contact forms, we process your contact data to take steps at your request prior to entering a contract, and if a contract is entered into, to perform that contract. (Art. 6(1)(b) GDPR)

9. Sharing Your Information

We do not share your personal data with any third parties.

10. International Data Transfers

We do not transfer your personal data outside the European Economic Area (EEA).

11. Data Retention

We retain your personal data for the following periods:

• Contact information and communication data: We will retain your contact information and messages for 6 months after the last communication with you, unless a longer period is required to comply with legal obligations or resolve disputes, or if we enter into a contract with you.

12. Your Data Protection Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right to Access: You have the right to request access to your personal data and information about how we process it.   
   
• Right to Rectification: You have the right to request that we correct inaccurate or incomplete personal data.   
   
• Right to Erasure (“Right to be Forgotten”): You have the right to request that we erase your personal data under certain circumstances.
• Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain circumstances.   
   

   
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.   
   
• Right to Object: You have the right to object to the processing of your personal data under certain circumstances, including processing based on legitimate interests.   
   
• Rights related to automated individual decision-making, including profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. We confirm that we do not make use of such automated decision-making processes.   
   

   

To exercise these rights, please contact us using the contact information provided in Section 3.

13. Security

We take reasonable measures to protect your personal data from unauthorized access, use, or disclosure. These measures include standard security protocols and practices. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.   

14. Children’s Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child under 16 without verification of parental consent, we take steps to remove that information from our servers.  

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.